REVERIEE customize product

We process and prepare orders within 24 hours, including packaging, labeling, and arranging pickup with the shipping carrier. Every order comes with a tracking number and insurance, so you can rest assured your package is in good hands.

Our studio and shipping facility are located in Boston, MA. Delivery typically takes –7 business days to most locations. Each order is carefully hand-packed and shipped to ensure that every customer receives a thoughtfully packaged product with the care and attention it deserves.

Yes, we do ship internationally! Our studio is based in Boston, and most of our customers are located in the United States. However, we’re happy to accept orders from around the world. Please note that due to high shipping costs, we are unable to offer free shipping for orders outside the U.S., and shipping fees will be calculated based on the package's weight.

Thank you so much for supporting REVERIEE—we hope you love our designs and products no matter where you are in the world!

Since our products are designed for intimate use, we are unable to offer refunds once the package has been opened. However, we do provide a 7-day exchange policy for any quality issues or dissatisfaction. Additionally, customers are welcome to reach out to us at any time after purchase with any questions or concerns.

For our standard-sized products, we provide detailed sizing information on each product's description page. Please refer to these measurements to choose the size that best fits your neck.

For our bespoke, custom-made pieces, you can provide your exact measurements, and we will craft a product tailored specifically to your size.